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作者:Stephen P. Olejniczak
出版日期:November 17, 2008
出版社:Wiley Publishing
页数:432
ISBN:ISBN-10: 047038543X ISBN-13: 978-0470385432
文件格式:PDF
Product Description
So you’re in charge of implementing a VoIP phone system for your organization? VoIP Deployment For Dummies is a crash course in Voice over Internet Protocol implementation!
Here’s how to analyze your network and implement a VoIP phonesystem, manage and maintain it, keep it secure, and troubleshootproblems. You’ll learn how to plan the rollout, work with SessionInitiation Protocol (SIP), handle fax issues, and keep your users happy.
- Understand how VoIP works, common misconceptions about it, and the pros and cons for your organization
- Compare and comprehend hardware and software choices
- Discover the options for touch tones and faxing via VoIP systems
- Analyze network devices, IP addresses, connections to remote sites, and other aspects that will affect VoIP implementation
- Draw up a test plan, check out both voice and fax transmission, get a report, and schedule the installation
- Investigate SIP call generation, identify the elements, understand cancelled calls, and re-INVITE calls
- Troubleshoot your system, identify call variables, trace the source of a problem, manage trouble tickets, and resolve failures
- Manage latency, jitter, and flap, and take advantage of Wireshark
- Find out what to expect when your system goes live
Written by an expert with extensive real-world experience in VoIP implementation and management, VoIP Deployment For Dummiesprovides the know-how you need. You’ll be able to implement your systemand manage any issues proactively, which is sure to look good to yourboss!
From the Back Cover
Get your business talking online with this handy guide to VoIP implementation
Your organization has made the decision to go with VoIP. Now it’s upto you to implement the system. Well, fear not —here’s the crash courseyou need! Learn how to analyze your system, plan the rollout, monitorand maintain VoIP, work with Session Initiation Protocol (SIP),troubleshoot your system, fax with VoIP, and keep your users happy.
- Understand — how VoIP works and the pros and cons for your organization
- Be prepared — analyze your network, its devices, IP addresses,connections to remote sites, and other issues that affect VoIPimplementation
- When it’s not a voice — discover the options for touch tones and faxing via VoIP systems
- Line up your tools — compare and evaluate hardware and software options for VoIP
- Activate — draw up a test plan, check out both voice and fax transmission, get a report, and schedule the installation
- Just a SIP — investigate SIP call generation, identify the elements, understand cancelled calls, and re-INVITE calls
- Keep it running — troubleshoot your system, identify callvariables, trace the source of a problem, manage trouble tickets, andresolve failures
Open the book and find:
- Clarification of common misconceptions about VoIP
- The anatomy of a VoIP call
- How to manage latency, jitter, and flap
- Why touch tones and faxes pose special challenges
- How to choose a fax option
- What Wireshark is and how to use it
- How to identify the footprint of a problem
- What to expect when your system goes live
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